These terms set out what you agree to when you open an account with fb788, from the details you give us to the way you use the lobby on your phone. Access depends on your local law and the eligible regions we support, so give them a read before your first session.
Account access rules
Payment route terms
Mobile and browser use
Support paths
POLICY POSTURE
Check What These Terms Mean for You
These Terms & Conditions are the agreement between you and fb788. We keep them short on purpose, because a policy you can read on a phone is a policy you can actually follow. By opening an account you accept the version published here at the time you use the site, so come back to this page when something about your account changes. Where the law where you live sets a rule we cannot set aside, that rule applies ahead of anything written here. Where local law or eligible regions restrict a product, we follow the restriction rather than the other way round. Payment routes sit inside the same agreement. Transfers you start through Nagad, Rocket or Bank Transfer are covered by these terms, and the wallet or bank account you use should be registered in your own name. We may ask you to confirm details before a transfer is completed. The exact fields, limits and verification steps are shown inside your account area, and those are the ones that apply to your transaction, so we do not promise a processing time on this page. We update these terms when our services, our payment routes or our legal duties change. Where a change affects how you use your account, we aim to show it clearly here instead of burying it in small print. Continuing to use the account after an update means you accept the revised version. If you would rather not, you can close the account and contact us through the routes listed on this page. Nothing here is legal advice, and nothing here replaces the conditions your bank or wallet provider sets for your own account.
Nagad
Rocket
Bank Transfer
Account wallet
SCOPE OF TERMS
See Where These Terms Apply, and Where Not
Scope matters, because not everything that sits next to our name is covered by this document. These terms govern the account you open with fb788, how you sign in, the transfers you start from your wallet and how you behave inside the lobby. They cover the details you give us at registration and what happens if an account is used in a way the terms do not allow. What falls outside is the service your bank, wallet provider or internet provider gives you directly: those run on separate agreements you hold with them, not with us. Games add their own layer. Titles from Joker, Bigtime Gaming, CQ9, JDB and Spadegaming appear in our lobby, and the rules of play shown on each game screen apply alongside these terms rather than replacing them. Cricket, football and other sports categories follow the same account rules, whichever one you open first. Where local law or eligible regions limit a product, these terms do not override that limit; the restriction simply applies to your access.
Account access
Signing in, the email address you register with and the session you leave open on a phone or a larger screen all sit inside this policy. If someone else uses your login, activity on the account counts as yours until you tell us, so sign out on shared devices.
Transactions and wallet
Transfers you begin through Nagad, Rocket or Bank Transfer are covered by these terms, along with the wallet details tied to your account. Anything the wallet provider does with your money on its own side is covered by the agreement you already hold with that provider.
Lobby and game content
The games you see in the lobby, their rules of play and any change we make to the catalogue fall inside this policy. Titles from Joker, Bigtime Gaming, CQ9, JDB and Spadegaming appear in the lobby, and availability can change as the catalogue is updated. Rules shown on a game screen apply alongside these terms.
Outside services
Your bank, wallet provider, mobile network and browser come with their own conditions, and we have no say over those. If a page you reach from here belongs to another company, its terms apply there. Our policy covers only the parts of the service we run ourselves.
YOUR CHOICES
Change Your Details, Ask a Question, Leave
You are not stuck with an account you no longer want, and you are not stuck with details you cannot correct. Open your account area to read the record we hold: your sign-in email, the wallet details tied to your transfers and the activity history shown there. If something is wrong, change it in the field itself where the page allows it. Where a detail is locked, usually because it is tied to a payment route or to a check we have already run, write to us through the contact options on our support page and tell us what needs correcting. If you want to know why a clause exists or how it applies to your case, ask. We would rather explain a term than have you guess at it. You can also leave: close the account, or let it sit unused while you decide, and contact us about what happens to the record afterwards. Requests we cannot action ourselves are passed on with a plain explanation.
Read your own record
Your account area shows what we hold: the email you signed up with, your wallet details and the activity attached to your account. Open it whenever you want to check something against a transfer you made or a session you remember, and flag anything that looks wrong.
Correct your details
Straightforward changes, such as a phone number, a contact address or a preference, can be edited inside your account area. Where a field is locked because it is tied to a payment route or to an earlier check, write to us through the contact options on our support page and we will explain what we need from you.
Ask about a clause
If a line in these Terms & Conditions is unclear, quote it when you contact us and ask how it applies to your situation. We would rather answer the question directly than leave you reading the same paragraph twice. Anything about a game's own rules is answered on that game screen first.
Leave or close the account
If you would rather not keep the account, contact us and we will explain how closing works and what happens to the record attached to it. You do not need a reason, and you are welcome to pause instead by leaving the account unused while you decide.
POLICY SUPPORT
Raise a Terms Question With fb788
Questions about these terms usually arrive with a specific worry behind them: a transfer that does not look right, a detail you cannot edit, a clause you want explained. Start inside your account, because the activity record there answers most of it. If the page does not settle the question, use the contact options published on our support page, which is the route we keep visible for policy questions. Tell us what you were doing, which clause or game screen the question is about, and what you expected to see. The clearer the detail, the quicker we can point you at the right answer. We do not publish operating hours here, and we will not promise a response time we cannot hold to; what we will do is keep the route consistent, so you always know where a Terms & Conditions question should go. Never send payment details or passwords through any channel.
Contact options on our support page
Every policy question starts at the contact options published on our support page. Open that page, choose the route shown there and describe your question with the clause or page it relates to. We keep the route visible so you are not hunting for it.
Your account activity record
Before you write to us, open the activity record in your account. It shows the transfers and sessions attached to your account, which is usually enough to answer a question about a Nagad, Rocket or Bank Transfer entry you do not recognise.
Put it in writing
Putting your question in writing through the support page gives you a reply you can keep. Include the page or clause you are asking about, and the reply will refer to it. That record helps if the same point comes up again on your account.
DATA AND SECURITY
Follow How We Hold and Protect Your Data
Data questions sit close to terms questions, so here is how we handle both. We hold what your account needs to work: the email you register with, the wallet details linked to your transfers, and the activity record you can see in your account area. Cookies and similar device data keep you signed in and show us which parts of the site load slowly on your phone, so we can fix them. Your password is yours to protect; we never ask for it through any contact route, and anyone who does is not us. If you use a shared phone, sign out when you finish. Records stay for as long as your account is open and for the period afterwards that local rules require, so a closed account does not mean the history disappears the same day. To ask what we hold, or to ask for a correction, use the contact options published on our support page and tell us which part of the record you mean. Requests we cannot action under local law get a plain explanation, not silence.
What we hold
Your sign-in email, the wallet details tied to your transfers and the activity shown in your account area. That is the working record behind your account, and you can open it yourself at any time to check a transfer, a session or a change you made.
Cookies and device data
Cookies keep you signed in between visits and let us see how pages behave on a smaller screen, which is how mobile issues get spotted. You can clear them in your browser settings, but you will need to sign in again after that.
Password and access
Your password and the session on your phone are your side of the agreement. We never ask for your password through any contact route. On a shared device, sign out when you finish, and tell us straight away if you think someone else has your login.
Retention and change requests
We keep your record while the account is open and for the period afterwards that local rules require, so some history survives a closure. To ask what we hold, or to request a correction, use the contact options on our support page and say which part you mean.
COMMON QUESTIONS
Terms & Conditions Questions You Ask Us
Most terms questions come down to four things: what you agreed to, what we do with your details, which payment routes are covered and how to reach us when something needs correcting. The answers below take those in turn. You do not have to read every clause before you open an account, but the parts about your own details, your wallet and the way you use the lobby are worth a look first; each game also carries its own rules of play on the screen itself, and those sit alongside these terms rather than replacing them. Everything here describes fb788 accounts as they stand now, and where local law or eligible regions limit a product, that restriction applies whatever the answers say. If your situation is not covered, the contact options on our support page are the route to use, and a written question there gets a written reply.
Do I accept these terms when I open an account?
Yes. When you complete registration on fb788 you agree to the Terms & Conditions published on this page at that moment. Read them before you finish the form, and check back whenever we update the page or you change how you use your account.
Can the Terms & Conditions change after I open my account?
They can. We update this page when our services, payment routes or legal duties change, and we aim to make material changes easy to spot rather than hidden. If you keep using your account after an update, the revised terms apply to your next session.
Which payment routes do these terms cover?
The terms cover the routes we support for Bangladesh, including Nagad, Rocket and Bank Transfer. The wallet or bank account you use should be registered in your own name, and the fields and verification steps shown in your account area are the ones that apply to your transfer.
How do I correct something in my account details?
Open your account area and update the field you need to change. Where a detail is locked, usually something tied to your payment route or an earlier check, use the contact options on our support page and tell us what is wrong, and we will explain what we need.
Does where I live affect my access to the site?
Yes. Access depends on your local law and eligible regions, and some products may not be offered in every area. If a feature or payment route is not available where you are, these terms do not change that; the restriction simply applies to your account.
Where do I read the rules for a specific game?
Each title carries its own rules, visible on the game screen before you start a round. Crash Ignition, Baccarat Twilight or any of the studio titles we carry are all played under those on-screen rules, on top of the account terms on this page.