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Your fb788 account balance is where every deposit lands and every withdrawal starts — managed through Nagad, Rocket and Bank Transfer, the three local routes we have configured for Bangladesh. Open the banking section from your account menu to see your current balance, start a deposit or request a withdrawal.
Adding money to your fb788 account starts from the deposit counter inside your signed-in account area. We support three local payment routes — Nagad, Rocket and Bank Transfer — and the steps are shown directly on screen once you select your preferred method. No third-party redirects, no unclear fields: the counter walks you through each input in order. Enter the amount that falls within the range shown for your chosen method, confirm the transfer from your wallet or bank, and your account balance updates once the transaction clears on our side.
Log in and go to the banking section of your account. Choose Deposits and select Nagad, Rocket or Bank Transfer from the options shown.
Type in the amount within the minimum and maximum range displayed for your chosen method. Do not enter an amount outside the shown limits.
Follow the confirmation steps on your Nagad or Rocket app, or proceed with your bank's transfer flow. Keep your reference number from the wallet or bank screen.
Once the transaction is processed, your updated balance appears in your account. If the balance has not changed, check your transaction history before contacting support.
When your balance is ready to move, open the withdrawals section inside your account and select the payout method you want to use. Nagad, Rocket and Bank Transfer are the configured routes; we send funds to the account or wallet number registered under your profile, so make sure that detail is current before you submit a request.
Go to the banking section, select Withdrawals and choose your payout method — Nagad, Rocket or Bank Transfer — from the options listed.
Type in the amount you want to withdraw. The form will show the applicable range for your chosen method; stay within those limits.
Verify that the wallet or bank account number on file matches the one you intend to receive funds into. Update your account details first if they have changed.
After submitting, the request appears in your transaction history with a status label. Check there for updates before contacting support about any delay.
At certain points in your account journey — typically before your first withdrawal or when our system flags a review — you may be asked to complete an identity or ownership check. The fields and documents required are shown directly inside your account area; we do not publish a fixed document list here because the exact requirement depends on what your account profile currently shows. Work through only the steps and fields that appear on your screen.
Complete only the identity or verification fields that appear in your account. Do not submit documents to any channel not shown in your account area.
If asked to confirm a payment method, the account area will show the specific step — such as a small verification transfer or a name-match check for the wallet on file.
After submitting required information, your account shows a status label for the check. Wait for that label to update before submitting a support request.
If you reach a verification step that is not explained clearly in your account, use the published support route to ask — do not guess or submit documents to unverified channels.
We have configured three local payment routes for Bangladesh accounts — Nagad, Rocket and Bank Transfer. Each method appears inside your account banking section when you open a deposit or withdrawal request. The available methods shown may vary depending on your account status and the current system configuration; always check what is displayed in your account rather than assuming a method is available.
Deposit and withdraw using your Nagad mobile wallet. Select Nagad from the banking counter, enter the amount, and complete the transfer through your Nagad app.
Rocket payments are available for both deposits and withdrawals. Open the Rocket option in your account banking section and follow the on-screen fields to complete the transaction.
Send funds directly from your bank account using the Bank Transfer route. The account details you need are shown inside the deposit or withdrawal form in your account.
Every transaction you complete — deposit or withdrawal — generates an entry in your account history and a corresponding record on your Nagad, Rocket or bank statement. Keeping these two records in sync is how you confirm a transfer actually reached your balance or your wallet. The reference number shown at the end of your wallet or bank transfer is the key detail to save; it appears in your account history alongside the transaction status.
Every Nagad, Rocket or bank transfer produces a reference or transaction ID at the confirmation step. Copy or screenshot it immediately — this is the primary detail for any follow-up.
Your account history uses status labels such as Pending, Processing and Completed. A Pending status means the transaction is not yet settled; wait for it to update before raising a query.
Open the transaction history section of your account to see a dated list of all deposits and withdrawals. Each row shows the method, amount and current status for that request.
If you need to contact support about a transaction, have your reference number, the date and time of the transfer, and the method used ready before opening a chat or ticket.
Account security on fb788 runs through several layers that work together to protect your balance and your payment details. Checking that you are on the correct domain before logging in is the first and simplest step you can take — look for fb788 in the browser address bar each time you open the site on mobile or desktop. Identity verification, where required, links your payment methods to your registered profile so that withdrawals can only go to confirmed destinations.
Before entering your account details, confirm the address bar reads fb788. Phishing pages often use similar-looking domains; a quick check is your first line of defence on every session.
Withdrawals are processed only to the wallet or bank account registered and verified under your profile. If your Nagad or Rocket number changes, update your account details through the settings screen before requesting a withdrawal.
When a check is requested by your account, completing it correctly is what allows withdrawals to proceed. The account area shows exactly which step is required — follow only those on-screen instructions.
The only support contact we endorse is the route shown inside your signed-in account — live chat or a support ticket form. Use that channel for any banking query; do not share credentials elsewhere.
These are the questions we see most often from account holders about deposits, withdrawals and transaction tracking. If your question is not covered here, use the support route in your account.
We support Nagad, Rocket and Bank Transfer for Bangladesh accounts. Open the deposit section in your account to see which methods are currently active for your account type. Availability can vary by account status.
Open the transaction history section inside your account and look for the entry matching your transfer date and amount. The status label there — Pending, Processing or Completed — tells you exactly where the deposit stands.
The minimum withdrawal amount is shown inside the withdrawal form when you select your payout method. We do not publish a fixed figure here because it can differ by method; check what the form displays for Nagad, Rocket or Bank Transfer.
A Pending status means your request is in the queue and has not yet been actioned. Check the status label again after some time. If it remains Pending longer than seems reasonable, contact support with your reference number ready.
Verification checks are triggered by standard account processes — typically on a first withdrawal or a periodic account review. Follow the steps shown in your account area. Only submit the documents or information that the on-screen form requests.
First save the reference number from your wallet transfer. Then open your account transaction history and find the matching entry. If there is a discrepancy, contact support through the route in your account with the reference number and transfer date.