Slots / App
fb788 sets out these terms so you know exactly what governs your account, your transactions and your use of this site. Access and eligibility depend on your local law and the eligible regions we serve — read this page before you open or continue using an account.
These terms apply to every session on fb788 and to every account action you carry out — from the moment you create an account to any deposit or withdrawal you make using Nagad, Rocket or Bank Transfer. The framework is written for Bangladesh and reflects how we handle account data, wallet records and site access in the regions where we operate. Eligibility to use the platform depends on your local law; if online wagering is restricted or unlawful where you are, you should not proceed. We do not make representations that the site is available or appropriate in every location. Where local regulation requires age verification or identity checks, those steps appear in your account flow, and you are expected to complete them accurately. Wallet transactions processed through Nagad, Rocket or Bank Transfer are logged against your account and are visible in your transaction history. We retain those records in line with our data handling commitments set out on this page. If any clause conflicts with applicable local law, the local law takes precedence. Questions about how a specific clause applies to your account can be sent to our published support routes at any time.
Wallet activity via Nagad is recorded in your account transaction log and falls within the scope of this policy.
Rocket transfers are captured at the point of processing and retained under our standard record-keeping period.
Bank Transfer records are linked to your verified account and are available to review in the account history section.
This policy draws a clear line between what it governs directly and what falls outside its reach. Understanding that boundary helps you know when to raise a question with us and when to consult a third party. The four areas below set out where this policy applies and where it does not.
Login, session management and account settings are fully within this policy's scope. Any access restriction or suspension follows the procedures described in these terms. Eligibility to hold an account is determined by local law in your region.
Deposits and withdrawals made through Nagad, Rocket or Bank Transfer are governed by this policy. The transaction log in your account is the authoritative record. Processing steps shown at the time of a transaction are part of the applicable procedure.
Game content supplied by studios available on fb788, promotional notices published on the site, and policy pages like this one fall within our direct responsibility. We manage updates to these areas and you can raise content questions through our support routes.
External payment processors, mobile network operators and any third-party service linked from this site operate under their own terms. This policy does not govern their conduct. Check their published terms separately if a question arises about their service.
This policy is not only a set of rules — it also describes concrete steps you can take regarding your own information and transaction records. You have the right to review the data we hold about your account, to ask us to correct inaccurate details, and to raise a question about how a policy clause is being applied to you. Your account history section shows all logged activity, including Nagad, Rocket and Bank Transfer records. If a detail looks wrong, reach out through the published support routes and our team will investigate. Requests to update contact information or correct account details should include enough context for us to locate and verify your account — the email address used at registration is the most reliable identifier. We aim to acknowledge account-related queries through the same channel you used to contact us. For more complex issues involving transaction records or account access, we may need to confirm your identity before making changes.
Open the transaction history section in your account to see a full log of deposits, withdrawals and account events. This log reflects all processed activity, including wallet transactions.
If your registered contact details, name or wallet information are incorrect, contact support with the correction and the email address on your account so we can verify and update the record.
Any clause in these terms can be questioned through our support routes. Describe the specific clause and your account situation so our team can respond with a relevant answer rather than a general one.
For access issues, login problems or account restrictions, use the live chat or email channel listed in the support section of this page. Have your account email ready to speed up the process.
If a section of this policy raises a question you cannot resolve by reading it, the contact paths below are the right place to start. Use the channel that suits your situation — live chat for quick account questions, email for detailed policy or transaction queries.
Open the chat widget from any page on fb788 to reach our support team directly. Suitable for account access questions and short policy clarifications.
Send a detailed query — including your registered email address and the policy clause in question — to the support email address published in the site footer. Useful for transaction record requests or account correction.
The help section on the site covers common account and policy questions with published answers. Check there first before raising a contact request, as your question may already be answered.
We take a straightforward approach to the data associated with your account. Here is how we manage it across four areas, so you know what to expect and who to contact if something changes.
Information and transaction records — including Nagad, Rocket and Bank Transfer history — are retained for the period required under applicable policy. After that period, records are handled according to our deletion procedure. You can ask about the retention period for your account through our email support route.
We use cookies to keep your session active, remember your account preferences and understand how the site performs. You can manage cookie settings through your browser. Disabling certain cookies may affect how account features behave during your session.
Your account is accessed through the login credentials you set at registration. We do not store payment PIN or mobile banking credentials — those remain with your wallet provider. If you believe your account has been accessed without your knowledge, contact support immediately through live chat or email.
To request a change to how we hold or use your account data, send a request via email support with your registered account address and a clear description of the change. We will confirm receipt and follow up through the same channel.
These are the questions we see most often about this policy. If your question is not answered here, use the support routes listed above to get a specific response for your account situation.
Access and eligibility depend on your local law and the eligible regions we serve. If online wagering is permitted where you are located in Bangladesh, this policy governs your account. If there is any doubt about your local law, check before creating or continuing to use an account.
Log into your account and open the transaction history section. Every Nagad, Rocket and Bank Transfer activity processed through your account is listed there with a date and status. If a record looks wrong, contact support with the transaction reference.
Yes. Contact us via email support with the correction you need and your registered account email address so we can locate your record. We will verify your identity before making changes to sensitive account fields such as contact information or wallet references.
Your mobile wallet is operated by its own provider — Nagad or Rocket — and their terms cover how your wallet works. Our policy covers how we record and process transactions at our end. For wallet-level issues, contact your wallet provider directly.
We retain information and transaction logs for the period required under our data handling commitments. The exact period can be requested by contacting email support with your account address. After the retention period, records are handled under our deletion procedure.
Contact support immediately through live chat or email. Include your registered email address and a description of the activity you are concerned about. Do not share your login credentials with anyone, including support agents — our team will never ask for your password.